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ERP Cloud Training respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how ERP Cloud Training collects, uses, stores, processes, and protects your personal information when you visit our website, enroll in our training programs, purchase our courses, access our learning management system (LMS), or communicate with us. By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
We may collect the following categories of personal information:
Personal Information: Your name, email address, telephone number, country, and other contact information you provide when registering for our courses or contacting us.
Student and Training Information: Course enrollment details, training progress, attendance records, assessment results, certification practice results, and other information related to your participation in our training programs.
Payment Information: Billing details, transaction references, payment status, and other information necessary to process course purchases. Payment card information may be collected and processed directly by third-party payment providers.
Technical Information: IP address, browser type, device information, login details, operating system, website usage, and other technical information collected when you access our website.
Communication Information: Emails, contact form submissions, support requests, feedback, and other communications you send to us.
Marketing Information: Your preferences for receiving promotional emails, course announcements, and other marketing communications.
We collect personal information through the following methods:
• When you register for an account or enroll in a training program.
• When you purchase a course or make a payment.
• When you access our LMS or participate in online training.
• When you submit forms or contact us through email or our website.
• When you subscribe to newsletters or marketing communications.
• Automatically through cookies and similar technologies when you visit our website.
• Through third-party service providers involved in delivering our services, where applicable.
ERP Cloud Training may use your personal information for the following purposes:
• To register students and provide access to training programs.
• To deliver live classes, recorded sessions, course materials, and other educational services.
• To manage student accounts and monitor course progress.
• To process payments and maintain transaction records.
• To respond to inquiries and provide technical support.
• To communicate important course announcements, schedules, and updates.
• To improve our website, training programs, and customer experience.
• To send promotional communications where permitted by applicable law.
• To prevent unauthorized access, fraud, and misuse of our services.
• To comply with applicable legal and regulatory obligations.
We process personal information only where we have an appropriate legal basis to do so.
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, remember user preferences, and understand how visitors interact with our services.
We may use third-party analytics and advertising services, where applicable.
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
Please refer to our Cookie Policy for additional information.
ERP Cloud Training does not sell students' personal information.
We may share personal information with trusted third-party service providers when necessary to operate our business and deliver our services.
These providers may include:
• Learning Management System: Zenler, for student registration, course delivery, and learning management.
• Payment Processors: Payment service providers, such as Stripe or PayPal, where applicable.
• Video Conferencing Platforms: Services such as Zoom or Microsoft Teams, where applicable, to conduct online training sessions.
• Cloud and Hosting Providers: Providers that support website hosting, data storage, and infrastructure.
• Email and Communication Services: Providers that help us deliver course notifications and respond to inquiries.
• Analytics Providers: Services that help us understand website usage and improve our services.
We may also disclose personal information when required by law, to protect our legal rights, or in connection with a business transfer.
Third-party providers are responsible for processing information in accordance with their applicable privacy policies and contractual obligations.
Students are expected to maintain the confidentiality of course materials, training recordings, login credentials, and other resources provided as part of our training programs.
Unauthorized copying, distribution, publication, or sharing of proprietary course materials is prohibited.
We may restrict or terminate access to training resources in accordance with our course terms and conditions if we identify unauthorized distribution or misuse.
We handle student personal information in accordance with this Privacy Policy and applicable data protection laws.
ERP Cloud Training takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.
Access to personal information is limited to authorized individuals and service providers who need it to perform their responsibilities.
However, no method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate action and provide notifications where required by applicable law.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
The retention period may depend on:
The duration of your student account or course enrollment. Legal, tax, and accounting requirements.
The need to resolve disputes or enforce agreements. Our legitimate business and recordkeeping requirements.
When personal information is no longer required, we will securely delete it or anonymize it, where appropriate and permitted by law.
ERP Cloud Training may use third-party service providers that store or process personal information in countries other than your country of residence.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, as required by applicable data protection laws.
The safeguards used may include contractual protections and other legally recognized transfer mechanisms.
Depending on your location and applicable data protection laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restrictions on certain processing activities.
Object to certain uses of your personal information.
Withdraw consent where processing is based on consent.
Request a copy of your personal information in a portable format, where applicable.
To exercise these rights, please contact ERP Cloud Training using the contact details provided below.
We may need to verify your identity before processing your request.
Some requests may be subject to legal exceptions or limitations.
We may send you course announcements, promotional offers, newsletters, and other marketing communications where permitted by applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending essential service-related communications, such as payment confirmations, course schedules, or important account notifications.
Our website and training programs may contain links to third-party websites and services.
ERP Cloud Training does not control the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.
Your use of third-party services is subject to their applicable terms and privacy policies.
ERP Cloud Training may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.
Any changes will be published on this page, together with the updated effective date.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.
Website: www.erpcloudtraining.com
Email: [workday@erpcloudtraining.com]
We will review and respond to privacy-related inquiries within the timeframe required by applicable law.